People often ask, “Where did your motto ‘Promises Kept, Expectations Exceeded’ come from?” When Bob Brown started his business, a good friend and business owner told him that if he just did what he said he would do, his business would flourish. Bob took that simple principle and made it the cornerstone of his business.
Today, Brown Community Management provides full service management with intelligent solutions to almost 200 communities in Arizona. Our portfolio is as diverse as the communities in which we manage and includes single family homes, luxury high-rises, condominiums, townhomes, co-ops, active adult and master-planned communities ranging in size from 30 homes to well over 2,000 homes.
We provide an extensive and ongoing training program for our community managers that includes in-house seminars, conferences through CAI (Community Associations Institute), AACM (Arizona Association of Community Managers) and The Leadership Centre and Vendor Lunch ‘N Learn Programs. In addition, we provide complimentary training for our Board members to help them better understand their roles as leaders of their communities. To better understand the unique nature of each of our communities, our community managers conduct regular tours of their communities, orchestrate community team meetings with Board members and meet personally with residents.
The world of technology is ever-changing and Brown Community Management continually invests in the most progressive equipment and systems. Technology allows us to communicate regularly with, and provide outstanding reporting to, our Boards of Directors and the residents in our communities. Our systems make our community management product efficient but our personal approach keeps our community management services accessible.
We provide a thoughtful approach to community management which is the reason why we are consistently recognized as a local company that enhances the image of small business through service to their customers and their community.
With Brown Community Management as your partner, you can expect “Promises Kept, Expectations Exceeded”.